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Administration & Technical Support

Posted 10 January by Pertemps Reading Commercial DDT Ended
Pertemps are currently recruiting for an Administration & Technical Support to work with one of the largest Utility companies based in Coventry.  This is a temporary role up until the 28 February 2018 but it may be extended

Administration & Technical Support - Role Objective

To provide Administration and Technical Support, serving the needs of customers, regulators and Wholesale operations & Chief Engineering, through provisions of technical advisory and logistical services

Administration & Technical Support - Key Accountabilities
  • Provide administrative and technical support across Wholesale & Chief Engineering
  • Ensure we over deliver on our customers expectations both internal and external
  • Be able to perform a large and varied number of administrative and support tasks
  • Monitor Inbox's and complete work requests in a timely manner
  • Support the Business Improvement Team when required
  • Technically complete works orders to the required standard
  • Adopt lean methodologies to create an atmosphere of Continual Improvement
Administration & Technical Support - Experience

In order to succeed in this role it is expected that you will have:
  • Significant experience/training in a similar utility based industry or administrative role
  • Competent use of IT especially SAP ECC and Click
  • Experience in using computer generated reports to analyse and report data
  • Strong Stakeholder management skills
  • Willing to be flexible in relation to work hours
  • Shares ideas and experience with colleagues to help deliver great customer service
Administration & Technical Support - Capabilities

In order to succeed in this role it is expected that you will have:
  • The capability to adapt to ever changing business needs
  • The ability to manage own work loads
  • The ability to lead team communication cells
  • Can identify opportunities to drive progress and deliver a faster and better service
  • Good analytical ability
Administration & Technical Support - Qualifications

Essential
  • O-Level / GCSE or equivalent
Desirable
  • Full UK Driving Licence

If you are an Administrator looking for a new opportunity and this sounds like you, APPLY TODAY

Reference: 34123180

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