Administration Officer

Posted 8 October by MTrec Commercial
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The Company

We are proudly representing our public sector client based in Blyth for their search for an Administration Officer. They now have an immediate requirement to recruit for a temporary assignment to start as soon as possible till April 2020.

The Role

  • Answering inbound calls on helpdesk
  • Log jobs on inhouse systems
  • Allocating work to staff and contractors
  • Raising orders
  • Providing general administrative support to ensure smooth running of the service on a day to day basis
  • Acting as first point of contact for service users and if necessary, using specialist knowledge to signpost as necessary to other disciplines, departments and agencies
  • Inputting information onto the central database and liaise with the admin coordinator to produce statistics for reports and information when required to do so
  • Maintaining and implementing referral procedures
  • Assisting with diary management, faxing and photocopying
  • Producing and responding to complex and/or confidential correspondence
  • Providing administrative and organisational advice to other staff
  • Minuting meetings, preparing and circulating agendas, minutes and correspondence as necessary
  • Arranging venues for meetings and training as required
  • Maintaining an inventory of office equipment in the locality
  • Taking responsibility for timely procurement of office supplies and equipment following procurement protocols
  • Undertaking word processing and more complex IT tasks e.g. designing certificates, posters, display materials
  • Preparing handouts for training courses and presentations.
  • Assisting in the monitoring and managing of budgets for locality-based team and providing statistical data and reports
  • Comply with policies and procedures relating to child protection, health and safety, confidentiality and data protection
  • Contribute to the overall ethos, aims and work of the service
  • Communicate effectively and constructively with all team members to ensure a smooth transition during the ongoing period of change
  • Recognise and use own initiative, strengths and areas of expertise to advise and support others
  • Participate in training, performance development and other learning activities as required
  • Oversight of work of scale1/2 admin within the locality team

The Person

  • GCSE Grade C or above in four subjects including English and Mathematics
  • ECDL or equivalent
  • RSA ll or equivalent
  • Several years’ experience working in an office environment including responsibility for developing and managing admin systems
  • Local government (or similar) experience.
  • Knowledge of LA service provision
  • Budget administration experience
  • Excellent communication skills consistent with working in a team environment
  • Accurate keyboard/word processing skills including developing and maintaining databases and spreadsheets
  • Good speaking and listening skills and the ability to communicate clearly and accurately in writing
  • The ability to use initiative
  • The ability to self-evaluate learning needs and actively seek out appropriate learning opportunities

The Benefits

  • Great public sector client
  • Easy location to travel to
  • Varied and interesting job role
  • Great resources
  • Great team culture
  • Any support required is provided

Reference: 39086987

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