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Administration Officer

Administration Officer

Posted 29 March by Claim Eazy Easy Apply Ended

Claim Eazy is one of the fastest growing Payment Protection Insurance (PPI) & Package Bank Account (PBA) claims management (CMC) companies within the UK. We currently have two annual awards under our belt celebrating 'Employer of the Year -2015’ and 'High Growth Business of the Year -2015’ and are wanting to retain these titles. With this in mind, we are looking for enthusiastic and motivated people who can bring a compassionate and professional attitude to join the team of Administration Officers. You’ll work closely with other departments to resolve queries, so building relationships is key.

Key Responsibilities for an Administrator:

-Scanning on incoming documents

- Updating cases with the correct information with in the Client Database Software

- Sorting and processing all claims to correct departments for continuation

- Actioning all customer requests that come into the business via the post

- Sending out all the automated/ado documents with the relevant information included

- Franking & scanning post documents

- Reviewing cases on a daily basis

- Ensuring that Quality Standards for accuracy and deadlines are met in all cases within the correct SLA’s.

- Dealing with ad-hoc correspondence

- To focus on meeting and surpassing objectives and targets

- Adhering to or exceeding all KPIs

- Applicants should have excellent organisation skills and an eye for detail.

Benefits for an Administrator:

- Salary banding between £15k - £19k per annum + Incentives

- 20 paid holidays per annum PLUS Bank Holidays

- In-house training provided

- Varied shift patterns between 7.30am- 5:30pm

- Great & upbeat working atmosphere

- Good local transport facilities

- Capacity for progression within the company

- Dress Down Fridays

Required skills

  • Administrative Support
  • Computer Literate
  • General Administration
  • Microsoft Office
  • Organisational Skills

Reference: 34532413

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