Administration Assistant

Posted 10 April by DWF Featured

Office Location: 1 Scott Place, 2 Hardman Street, Manchester M3 3AA

Contract: Permanent Full-Time. 37.5 hours Monday - Friday (9am-5.30pm with a 1 hour lunch break)

Salary: £16477.50 per year

We are seeking an Administrator to join our Finance function and support our Billing & Revenue Control team with query resolution and administration

Main Duties:

  • Handle all internal and external queries courteously and efficiently
  • Co-ordinate and politely answer queries & complaints within set timelines
  • Support the billing team to submit bills to all payers, in various different formats
  • Fielding incoming calls on a daily basis
  • Provide regular reports using excel
  • Work on ad hoc tasks as reasonably requested
  • Work with relevant client partners & practice groups to achieve all Firm KPI’s where applicable;
  • Develop excellent relationships with key contacts within the client’s organisation;
  • Raise the profile of the working capital department within the Firm;
  • Engage key stakeholders & continuously drive working capital strategy by building relationships to convert to direct client contact;
  • Reconciliation of client accounts;
  • Use imagination & clear thinking techniques to improve processes & deliver excellent service to the Firm;
  • Root cause analysis & drive recommendations for a right first time practice
  • Work as part of a team to ensure additional working capital tasks are undertaken;
  • Attend & contribute to credit control and or billing team meetings;

Skills:

  • Ability to work under pressure in a fast paced dynamic environment
  • Successfully manage multiple tasks & priorities;
  • Strong time management & demonstrate experience in meeting deadlines & targets;
  • Proactive / self starter with positive can do attitude;
  • Attention to detail & deliver high quality work;
  • Change orientation approach to role;
  • Excellent interpersonal & team work skills cultivating long term relationships at all levels of own & customer’s organisation;
  • Excellent verbal & written communication;
  • Be customer focused;

About DWF

DWF is one of Europe’s most innovative Law firms as voted by the Financial Times. We have won numerous awards, including being independently ranked as 1 of the top employers for working families, as well as being in the top 2 law firms for employee satisfaction. With offices nationwide and overseas, we are growing and are looking for top talent to come on board and be part of our success.

We view benefits as crucial to driving our business forward, and offer a competitive compensation and benefits package that includes:

  • Excellent training and development on all aspects of the role;
  • 33 days annual leave (including 8 days bank holiday), with an option to buy and sell holiday days;
  • Flexible benefits including Season Ticket Loans, Gym Membership discount, Dental Insurance, Childcare Vouchers, Cycle to Work, Apple and Windows product discounts and Dining Cards.1 Scott Place, 2 Hardman Street, Manchester M3 3AA

Required skills

  • Administrative Support

Application questions

Are you interested in a full-time permanent opportunity?
Are you happy wtih a salary of £16477.50 per year?
Are you seeking an administrative role within a finance function?

Reference: 34854203

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