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Admin - West London - £23 - £25k Temp - Perm

Posted 2 February by Potensis LTD Ended

Our client, who are one of the UK’s leading social housing contractors, are looking to recruit an administrator for their contract in West London.

Key Tasks / Activities/ Responsibilities:

  • Act as a point of contact, answering telephones and dealing with enquiries in a timely and professional manner, including correspondence and the provision of reports
  • Dealing with customer complaints and compliments, working to provide a positive customer experience across the business
  • Attend meetings
  • Book appointments
  • Following-up calls to customers to ensure satisfaction with service provided (if required)
  • Maintaining filing and other records, ensuring information systems are maintained accurately
  • Undertaking customer satisfaction surveys, assisting with the analysing and reporting of data
  • Undertaking emergency situation cover outside normal working hours.

Candidates must have social housing experience

Reference: 34387591

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