Admin Officer AO - Band E

Posted 11 September by Brook Street
Easy Apply

I am currently looking to recriut two Court Clerks/Admin Officers to join a busy Government department in Manchester City Centre.

You will be working in a busy and varied case work team which involves both Admin work and Clerking Tribunal hearings. The role is full time, Monday - Friday 08.30 - 17.00.

You will need to to be confident with IT and have a basic knowledge of Windows 10, MS Outlook and Excel. This is a very customer focused role so excellent communication skills are a must, both in person and on the telephone.

Examples of work performed will include but not be restricted to:
-Completing casework duties
-Acting as an administrative liaison, through clerking, with internal and/or external sources.
-Preparing routine correspondence.

Clerking duties will include:
-Providing a high quality service to the Judiciary and Customers who attend for their hearings.
-Meeting and greeting Judicial panel members, Customers and Reps.
-Ensuring that hearings are managed on time and in line with the guidance for clerking.
-Updating the database with outcomes and produce Decision Notices on the day.
-Ensuring that First Tier Agencies are notified of the Decisions.
-Dealing with Customer queries that may arise on the day and ensure that they understand the hearing process.

The starting rate for this role is £8.36 per hour increasing after 12 weeks.

As this is a government role you will be required to provide three years worth of reference and be subject to a basic dbs.

If this sounds like the role for you then please apply or contact Amy Harrison for more details.

Reference: 38892332

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