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Accounts Recovery Specialist

Accounts Recovery Specialist

Posted 23 April by Redwood Search Easy Apply Featured Ended
Accounts Recovery Specialist

£18k plus £4k bonus

Worcester

Responsible for:

• Managing own workload and accounts

• Building a good rapport with clients

• Liaising with providers, advisors and clients

• Handling both client and supplier inbound and outbound calls, in an effective and efficient manner.

• Maintaining CRM system

• Reporting findings to clients

• Invoicing

• Supporting fellow team members when required

• Meeting targets

• Ensuring reviews are carried out in a timely manner

• Ad hoc duties as specified by Management Team

• Maintaining confidentiality at all times

• Administrative tasks such as progress and final review reports

• Protecting sensitive data

Job summary: The main purpose of the role is to liaise with clients and providers to recover cash savings on behalf of one of our divisions. To support the off-site advisors, management team and interface directly with suppliers and clients. To keep CRM project information accurate and up to date.

Qualifications: Minimum 5 GCSE / O Level equivalent, including English and Maths

Profile:

• Administrative / Clerical experience, minimum 2 years

• Organisational skills, time management and prioritisation

• Computer literacy – especially Microsoft Suite

• Team player

• Mature attitude, and works on own initiative

• Ability to multi task

• Excellent communication skills with focus on customer service

• Excellent and professional telephone manner

• Familiarisation with credit control would be an advantage

• Ability to produce consistently accurate and high-quality work

 • Ability to work under pressure

• Target driven

Please call Michelle at Redwood Search for more information

Recommend your family and friends to us and on their successful placement, we will give you up to £250 worth of vouchers of your choice. (T&C's apply).

Please visit our Redwood Search website to find more roles!

Reference: 34973290

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