This role is ideal for anyone with a good skill set in accounts receivable and/or credit control that is looking to change industries or move back into employment in this area of specialism.
Manage collections on assigned customer accounts.
Resolution of queries from customers.
Issuing of customer statements, invoices, and credit notes to customers
Prioritise and manage a challenging workload whilst maintaining a high level of empathy, customer service and satisfaction.
Assist in ad-hoc duties as required.
B2C collections experience is highly desired.
ERP systems experience is advantageous
Excellent communication skills.
Ability to work on own initiative as well as part of a team.
Deadline focused with ability to prioritise tasks and possess sound numerical skills.
Flexible and multi-tasking ability to produce results.
Good knowledge of Microsoft Office Suite.
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