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Accounts Co-ordinator

Posted 9 March by RK Accountancy Easy Apply Ended

Reporting to the Customer Service Manager and working as part of a small professional team.

The role would be primarily looking after online customers building and maintaining client relationships. The ideal applicant would welcome the challenge of dealing with the client through different contacts via a portal.

Key aspects of the role will include:

  • Processing daily orders, and managing fulfilment of orders via various internal and external warehouses

  • Make use of customer portals to check status of orders and delivery schedules, communicating with distribution centres and/or warehouses to resolve any issues which may arise.

  • Manage account enquiries and follow problems through to resolution.

  • Maintain good relationships and communications with sales managers to ensure transparency of information flow

  • Raise account invoices in a timely and accurate manner
  • Organising transportation and delivery schedules

  • Providing cover and support to colleagues during periods of absence.

  • Building and maintaining client relationships

  • Working closely with supply chain to optimize stock movement/rotation

  • Ad-hoc project work to support the manager

Criteria/Skills Required

  • Must be intermediate level in use of Excel

  • Must be proficient in use of Word.

  • Experience of using systems such as Sage 200, Vedor central, ricardo or portals would be an advantage but not essential

  • To be an effective communicator (both written and oral), a good listener, able to identify and deliver customer needs both internally and externally.

  • The successful candidate should also be flexible, supportive and a show examples as a good team player

In return the applicant will be based in modern offices with free parking, 24 days holiday, gym membership and be given an opportunity to progress through the company.

This is a full time role for at least 37.5 hours per week. 

Part of the Kellan Group of companies, RK is a longstanding specialist professional recruitment consultancy operating within the Accountancy and Finance sector.  Our business focuses in introducing accounting professionals to blue-chip corporates, AIM-listed progressive PLCs, VC/PE backed groups, independent family owned SMEs and entrepreneurial ‘starts-ups’ across all sectors. We provide a tailored service to our clients with a focus on lasting relationships and repeat business. For our candidates, our priority is to provide open and honest career advice and support, actively seeking out organisations to suit their skills and career aspirations.  Please visit /

Reference: 34645419

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