Job Title: Accounts Assistant
Contract: 3 month fixed term contract
Hours: 9am - 5.30pm
Reporting to: Finance Controller
Date: May 2019
This is a fantastic opportunity to be a part of our finance team at Horsham during a time of positive change, reporting to the Financial Controller.
We are a leading provider of technology-oriented logistics solutions to the eCommerce market.
The business operates is a high transaction environment. A high frequency of transactions results in a high volume of 'claims' and 'invoice queries' from customers. Each claim or invoice query must be investigated to ensure its validity and, when valid, claims and queries must be logged with carriers within set timescales to ensure that the business can recover funds to be passed onto our customers. The process must be efficient to provide a high standard of customer service and minimise margin erosion for the business.
- Logging and resolution of customer invoice 'queries', and 'Claims' credits
- Data entry of existing claims
- Liaising with suppliers and account managers to source required information to ensure associated credits are sourced from carriers, within policy guidelines and timeframes
- Process mapping the workflow for queries and claims resolution. Highlighting areas for efficiency improvement, and the solutions to improve the workflow
- A keen eye for detail is essential alongside a talent for problem solving and analysis
- Ability to multi task to meet deadlines
- Ability to work independently and collaboratively within a team environment
- Good Excel skills
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Pontoon is an employment consultancy and operates as an equal opportunities employer.
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