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Accounts Assistant / Accountancy Software Support Advisor

Posted 6 March by Proactive People Easy Apply Ended

Accounts Assistant / Accountancy Software Support Advisor

Accounts Assistant / Accountancy Software Support Advisor / Application Support / Helpdesk Support. A Bristol based accountancy software firm require an Application Support Co-ordinator to join the team. The Application Support Co-ordinator / Software Support Advisor / Helpdesk Support will log new support calls, monitor application support helpdesk queue and respond to calls within SLAs, address user queries, log and process requests for change, assist with resolution of logs, liaise with customers, address user queries, perform controlled testing of application patches, update and manage the knowledge base and perform remote training.

The Accounts Assistant / Accountancy Software Support Advisor / Application Support / Helpdesk Support would benefits from an accounts qualification

The Application Support Co-ordinator / Software Support Advisor / Helpdesk Support will have some customer support or customer service experience.

The Application Support Co-ordinator / Software Support Advisor / Helpdesk Support salary is £16-21k DOE + bonus + benefits

Proactive People is an employment agency and employment business

Reference: 34620720

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