Account Specialist - IT Security

Posted 6 June by Result Recruitment Easy Apply

Account Specialist - IT Security

£28k - £30k + 5% bonus + Full corporate benefits

  • Global IT Security Vendor
  • World class offices in Reading
  • Excellent training and mentoring

You will be working for global IT security vendor and will be based in Reading. The company is known globally for its IT security products suite including identity management, digital certificates PKI security, 2 factor authentication and passport security to government, financial services, healthcare, law enforcement as well as enterprise products.

Overview:

As Account Specialist you are responsible for internal and external customers with outstanding customer service.

The position requires the use of independent judgment to manage all assigned customer orders; interpret and apply

You will troubleshoot and resolve any customer issues. As part of the role you will interpret and apply policies, processes, and procedures to manage Sales Orders

This role requires you to be a vital 'lynchpin’ between the sales team and the delivery team to ensure seamless customer on-boarding and on going management

About you:

  • Demonstrated success in effectively communicating at all levels of an organization
  • Experience in a service, software, finance or manufacturing environment
  • Contract administration experience preferred
  • Computer skills including knowledge of Windows & Salesforce ideally
  • Natural telephone manner and confident under pressure
  • Commitment to ongoing professional development

£28k - £30k + 5% bonus + Full corporate benefits

For more information please apply ASAP

Required skills

  • Account Manager
  • Administrative Support
  • Customer Service
  • Key Account
  • Information Security

Reference: 34143882

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