Job Title- Account Manager
Location- St Albans
Salary: £25,000- £28,000
MUST HAVE A CLEAN DRIVING LICENCE FOR THIS ROLE- THIS WILL BE CHECKED!
Our Client, a fantastic company with an excellent reputation requires a reliable individual who has a can do attitude who is keen to work hard and take on a large work load.
We are looking for a confident, outgoing and passionate account manager to support key accounts within the business.
This role will provide monthly and quarterly bonus based on individual sales figures and team figures-this will be discussed at interview in depth.
This role is supporting the key accounts with all enquiries, you must build exceptional customer relationships
Answering incoming calls and emails and make outbound calls
Upsell and cross sell on your current accounts
Handle new business enquiries passed over directly from sales directors and build rapport with new clients
Manage customers order profile
Enter all sales orders on the systems
Ensuring Purchase Orders are linked to sales orders
Sending out weekly updates on orders
Checking shipments dates correspond with customer expectations
Communicate continuously with 3rd party warehouse
Investigate all stock issues
Deal with post sales enquiries
Create credit notes and refund processes
Updating customer database
calling customers to update them on changes to their purchase orders
dealing with invoice queries, returns, and delivery and payment issues
Work directly with client to analyse their projection on current and past orders
Liaise with internal departments to facilitate orders
Experiences and Skills:
Previous Account Management experience
Sales experience- upselling cross selling
Order processing skills
Excellent time management skills
Good communication skills
You will need to have a positive and pro-active attitude to your work, be conscientious, willing to assist in all areas and be a team player
Ability to work in a pressured environment
If this role is certainly ticking all the right boxes for you, please apply NOW!!
Due to the number of applications we receive, Crisp Recruitment is only able to contact candidates who have been shortlisted for this position. If you have not heard from one of our consultants within seven working days, unfortunately your application has been unsuccessful. We wish you the best of luck in your job search.
Crisp Recruitment are an equal opportunities employment agency, we are working on behalf of our client to find suitable candidates for this position.
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