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Account Manager

Posted 27 February by YES Rec2Rec Easy Apply Ended

Our National Client is looking for an Account Manager to work on site at one of their largest clients. The duties will include:

Accountabilities:

  • Deliver best in class service and customer care to client and candidates
  • To demonstrate the Company values
  • Achievement of fulfilment targets
  • Manage day to day compliance to required standard
  • Maintain strong relationships across the business
  • Ensure Key Performance Indicators (KPI's) are met
  • Worker management

Responsibilities will include:

  • Fulfilling daily volume requirements
  • Recruitment and selection of workers
  • Induction training and/or initial training with contractors followed by 1-2-1 reviews as and when required dependent upon clients' needs and requests
  • Conduct refresher training as per clients' needs and requirements
  • Prepare documents required for client review meeting
  • Building strong relationships internally and externally
  • Input and check data for weekly payroll ensuring accuracy
  • Working to deadlines whilst being adaptable and flexible in your approach
  • Adhere to administration processes such as change requests, absences etc.
  • Achieve KPI's as set by line manager
  • Understanding local labour market and industry sector
  • Communicate appropriately internally and externally to develop strong relationships
  • Monthly collating of Management Information and reporting
  • Provide cover and/or support to other areas as required
  • Ensure you operate in line with company policies and procedures
  • Report issues in a timely manner to line manager or as per site internal escalation process
  • Manage compliance requirements and keep secure records for audit purposes
  • Treat all customers, colleagues and workers equally and with respect and fairness
  • Carry out other reasonable duties as required by line manager

Essential:

  • Fluent in English
  • Microsoft skills
  • Strong administration skills
  • Prioritisation, ability to react at short notice and change management
  • Organisational skills
  • Excellent relationship building skills
  • Strong communicator
  • Proactive mind-set

Desirable:

  • Full UK/EU driving license
  • Willingness to travel
  • People management and development

Basic salary plus bonus - apply now

Required skills

  • Account Management
  • Recruitment

Reference: 34562611

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