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Account Manager

Posted 23 February by Adecco UK Limited Ended
Account Manager

The Company

Our client is a successful and ambitious company that specialise in workplace engagement for companies across the UK. Our growing client is a thriving business and brand who possess outstanding values and culture to match. It is essential that the successful candidate also possess these core values and principles with the aspiration to develop and grow within the company.

Job responsibilities

*To manage existing accounts, meeting our client's needs and providing an excellent level of service
*Pro-actively look for process and system enhancements to improve our clients' experience
- Work closely with marketing team to produce marketing campaigns to develop new business.
*Host conference calls, and attend face-to-face meetings when required, to assess our clients' requirements and tailor the best package to suit their needs
*To ensure managers within Client Engagement are kept up-to-date with client feedback and any escalating queries
*To build strong relationships with your clients' and advise them on the best products and services to help achieve their employee engagement strategic goals
*Resolve any client queries in a professional and caring manner, always putting the client at the forefront of everything we do
*Communicate regularly within the department to make sure our clients' journey runs smoothly and all department work is aligned

Ideal Candidate

- Previous experience of account management.
-Previous experience in building rapport with customers.
- Have experience in a client facing role.
*A motivated self-starter who can manage their own workload
*Professional yet friendly phone manner, able to communicate accurately and confidently without over promising
*Pays careful attention to detail, keeps records up to date and delivers on our commitments
*Proactively seeks new opportunities and works with pace and energy
*A team player who is willing to get involved in departmental activities and company events

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Reference: 34549988

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