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Account Manager - Telecomms

Account Manager - Telecomms

Posted 12 March by First Recruitment Services Limited Ended

Our established and professional client is seeking to recruit an additional Account Manager due to company growth.

Purpose of the role:

  • To work in conjunction with Business Development Managers (BDM’s) to assist with the account management and support of allocated accounts.
  • To professionally account manage and support your own allocated accounts to develop sales opportunities and increase revenue
  • To build on and create new, strong relationships with all customers and key contacts providing support on all products
  • To Continually maintain CRM with up to date account and contact information.
  • To achieve & exceed margin targets and objectives agreed with the Sales Director.
  • To provide a monthly sales margin forecast for all allocated accounts
  • To help achieve company target by supporting and covering for others in your own team and other teams.

Areas of responsibility:

  • To meet or exceed monthly margin targets.
  • Follow all Sales Administration documented processes
  • Help to recruit new resellers a month
  • Develop new products opportunities into your existing reseller base
  • All contacts in Sales order/CRM system for your accounts are up to date
  • To follow up sales leads generated by marketing activities via telephone
  • To identify potential customers and follow up to achieve new sales or, where appropriate, book appointments for BDM’s.
  • To initiate regular and systematic telephone follow up of customers and maintain records using CRM.
  • To demonstrate key product updates/monthly updates to customer via telephone and or webinars with the aim of generating increased sales.
  • To produce accurate written quotations and products summaries for customers.
  • To assist with the delivery of training webinars to support customer retention and value add.
  • To contribute to the planning of customer engagement activities.
  • To attend and participate in outside events, e.g. exhibitions, demonstrations, workshops, on occasions.
  • To initiate and carry out specific projects in accordance with Account Development Plans.
  • To provide direct support to the UK BDM’s on specific projects.
  • To make recommendations and suggestions to improve the quality and efficiency of own work, of the Sales, Marketing and Technical teams.

Qualifications, Experience and Competencies

  • Knowledge of technology or communications industry
  • Experience in MS Word, Excel, Outlook, Exchange & PowerPoint
  • Proven experience in a sales role.
  • Good general education with high levels of literacy and numeracy.
  • Good oral and written communications skills.
  • Able to work under pressure to achieve sales targets
  • Ability to understand, demonstrate and communicate with others about telephony based products.
  • Ability to work under own initiative, organise, plan and prioritise work.
  • Highly dependable and able to meet deadlines.
  • Good attention to detail and ability to follow documented progresses
  • Ability to work as part of a small and dedicated team and supervise junior or less experienced members
  • Able to contribute positively towards the overall success of the business.

Own transport is essential due to the rural location. This is an excellent opportunity to join a superb company.

First Recruitment Services is acting as an Employment Business for this vacancy.

Reference: 34657035

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