Account Manager / New business

Account Manager/ New business N14

Office Based £28,000 - £34,000 Benefits comms

Due to substantial sustained commercial success, a highly organised multi-tasker with an understanding of the sales lifecycle, is required to provide a broad ranging, client focused sales support and Account Management for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace. The ideal candidate is an ambitious, versatile and highly organised Account Manager with a new business background, ideally with first-hand knowledge of the Telecoms industry and a passion for providing a timely, proactive and effective sales coordination service to a fast-paced, growing and friendly organisation. Applications are encouraged from individuals that can multi-task effectively and present a professional courteous image of our client’s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous. Key Responsibilities

· Making and Taking calls pushing to bring in new business

· Ordering and provisioning of products and services

· Speaking to suppliers and dealing with support cases

· Taking calls, submitting orders and logging faults

· Preparing sales order forms and sending to client on DocuSign

· Provide customer support throughout the order process, either by call or email

· Filtering calls and dealing with any queries

· Fault Reporting on all products and services

· Day to day management of the Support email inbox

· Calling existing clients to upgrade products and services by phone and email.

· Account Manage existing clients

· Upsell products and services to new and existing clients

Skills & Experiences

· Previous experience in a Account Management and Sales within the Telecoms sector

· Strong organisational and problem-solving skills with exemplary attention to detail

· Ability to work to deadlines and the ability to prioritise a busy workload

· A positive and can-do attitude

· Technically competent, particularly with MS Office suite

· Able to develop and document procedures and systems

· Ability to work under pressure.

· Excellent written and spoken English.

This is a wonderful opportunity for a dynamic, proactive Account Manager and Sales Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.