Account Manager / Internal Sales Executive | North Lincoln |
Our client is a highly innovative manufacturing business, where they are looking to strengthen their internal sales team with an extremely tenacious account manager / internal sales executive, where you will be working within their Customer Service Team. The core purpose of this role is to ensure the best service levels and account management are provided to each customer, by working closely with the external Sales Team towards agreed targets. It is paramount that a high level of customer care is given, by ensuring all enquiries are responded to in an efficient, professional and timely manner.
Key area's of responsibility and capability:
- Sales call handling from potential customers who are responding to marketing / telesales materials / initiatives and follow up calls
- Manage customer requirements / forecasts via weekly agreed customer conference call slots
- Maintaining and updating stock sheet management
- Aged Stock management and reporting
- Provide monthly anticipated Sales information / data
- Raising Purchase Order requests
- Manage organic account growth through proactive customer contact
- Supporting the Sales managers providing account updates through fact finding
- Maintaining regular contact with customers regarding new product developments
- Attend customer visits where required
- Leading regular account reviews with the Sales Managers
- Daily liaison with colleagues across the business to ensure all objectives are met
Account Manager / Internal Sale Executive requirements:
- Previous experience within a sales support / internal sales position
- 'Firstclass' customer service skills
- Someone who can build, develop & maintain strong customer relationship
- Good negotiations skills
- You will be expected to occasionally visit customers sites and been able to drive is required.
Please forward a copy of your CV for consideration
- Account Manager
- Customer Service
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