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Account Manager - IaaS Industry - London

Account Manager - IaaS Industry - London

Posted 5 April by Additional Resources Ltd Easy Apply Ended
Account Manager - IaaS Industry - London E1

Salary £40,000 to £50,000

Key Skills; IaaS industry, Upselling, Cross Selling, IT Managed Services, Service Desk Support, Projects Migration projects, Infrastructure upgrades), Microsoft (Office365), Azure, Citrix, Cloud, IT Security, Disaster Recovery Solutions

Essentials

Looking for candidates who have sold within the IaaS industry before-WILL ONLY be proceeding with candidates from that industry.

Working with accounts over 1 to 2 years and delivering roadmaps to our clients to understand their business and advise on the best solutions for the company to grow.

Working closely with FD's, CEO's ,MD's of industries such as Finance and Law so we need candidates to deliver such commercial information in a commercial, friendly way,

To be successful in this role, the right candidate will have:

Track record of upselling and cross-selling IT managed services (within the IaaS), for example: service desk support, projects (typical projects would be: migration projects, infrastructure upgrades) and familiar with technologies like: Microsoft (Office365), Azure, Citrix.

Track record of developing client account roadmaps (leading customer workshops to develop IT strategies/client roadmaps)

Experience of working within defined sales targets (experience of managing sales targets, planning own time and activities around those to ensure the achievement of sales targets)

During the recruitment process, will be looking for the candidate to be able to demonstrate an understanding of the value proposition for IaaS, Cloud, IT Security, Disaster Recovery solutions, etc.

Responsibilities in the role:

Account Management and Development (existing accounts and new business) - 80% of the role

Own and drive the development of customer accounts. Proactively initiate workshops and lead discussions to determine long-term plans/budgets

Collaborate with each customer to plan and develop the service roadmap. Proactively manage change - use a consultative approach (i.e. highlighting potential risks) to steer the Client to the successful completion of agreed plans

Manage the end-to-end contract lifecycle - develop a robust understanding of the commercial obligations to be able to highlight contractual inconsistencies and resolve these in timely manner

Plan activities and manage opportunities to develop a strong opportunity pipeline for existing accounts

Develop an accurate sales forecast to support full visibility of opportunities and successful planning of existing client accounts

New business development - 20% of the role

Lead the identification and develop prospects. Plan activities and manage opportunities to develop strong pipeline for new accounts

Respond to RFPs and manage the end-to-end process

Deliver compelling presentations (in conjunction with the pre-sales team as and when required)

Develop an accurate sales forecast to support full visibility and successful planning of new client accounts

Client Management

Develop and maintain a trusted advisor relationship with C-level and technical decision makers

Use business acumen to raise awareness of our new service offerings and strategically position its USPs

Ensure effective, timely and accurate communication to relevant clients at all times

Act as a point of escalation for critical issues and collaborate with operations to provide solutions

Contribute to and oversee service improvement projects, to increase service quality and the standardisation of service delivery across the company

Deliver monthly/quarterly service review performance reports

Benefits-

Employee Benefits Summary

Flexible working hours

Sophisticated private health care cover (pre-existing medical conditions covered)

Discounted health MOT

Private dental insurance scheme

Company stakeholder pension (up to 3% Company's contribution)

Life insurance (3x salary)

Employee assistance programme

Enhanced maternity and paternity leave

Paid day off on your birthday

Annual season ticket loan

Cycle to work scheme

Discounted gym membership

Childcare vouchers

Eye care vouchers

Corporate Odeon cinema tickets

Technology purchase scheme

Additional paid day for no absence of a 12 calendar month period

Give as you earn scheme

Volunteering scheme

Free breakfast (fresh fruits, cereal, etc)

Key Skills; IaaS industry, Upselling, Cross Selling, IT Managed Services, Service Desk Support, Projects Migration projects, Infrastructure upgrades), Microsoft (Office365), Azure, Citrix, Cloud, IT Security, Disaster Recovery Solutions

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

Required skills

  • Account Manager
  • Sales
  • IaaS Industry
  • IT Managed

Reference: 34836927

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