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Account Manager - Field Marketing

Posted 9 March by Big Picture Ended

Job Summary

  • Big Picture are seeking a dynamic and committed champion to join our Client Services group.
  • You would be joining our team of Account Managers who look after some of the biggest names in technology including Intel, Dell, Canon, Amazon and many more.
  • Your role would be to manage the servicing and delivery of multiple marketing campaigns in both retail and B2B channels.
  • You should be passionate about tech and gadgets, enjoy inspiring others as well as managing the planning and execution of your campaigns.
  • Our ideal candidate is a self-starter who also thrives in a team.
  • If this sounds like you, get in touch.

Responsibilities and Duties

Account Management

  • Be the 'face’ of Big Picture energising both internal staff and client stakeholders to help deliver a 'best in class’ service.
  • Understand and manage your Client’s business needs and build strategy to implement successful marketing activities to deliver agreed goals in retail consumer and B2B channels.
  • Manage Client budgets ensuring effective use of resources and money to achieve maximum ROI potential.
  • Deliver results and presentations with confidence to senior management both internal and external. Personality and engagement brings our Client business to life.
  • Measure performance against agreed ROI and targets. Drive better performance by sharing trends and focus data with your team.
  • Audit and analyse data using Big Picture’s internal reporting system and analysis tools.
  • Communicate all campaign results to the Client including weekly and ad hoc reports, then deliver feedback to the team.
  • Deliver training sessions on products and processes to internal staff and external customers. Be confident about sharing your knowledge and experience with others.
  • Project manage and attend Client Events.
  • Develop strategies to improve performance/ brand advocacy/ campaign delivery through your expert knowledge and analysis.
  • Attend Client meetings and conferences as required, including Quarterly Business Reviews with the Company Director.
  • Provide monthly and quarterly budget forecasts for Client activity.
  • The role is office based with regular field visits.

Business Development

  • Develop a broad network of contacts within Client organisations to create and leverage business opportunities. Share the Company’s portfolio of services to improve your Client’s ROI.
  • Utilise field staff and industry connections to identify and approach new clients through Consultative Selling.


  • Direct and manage internal Team members on delivery of campaign goals as set out by the Company and the Client’s vision and objectives.
  • Develop and support the Performance Improvement Plan and Personal Development Plan for extended team.
  • Manage and mentor Team Manager (Direct Report) to deliver campaign goals through Regional Managers and Field Staff.

Skills and Experience

  • Client or Account Management
  • Retail and event experience
  • Commercially savvy
  • Excellent communicator
  • Presentation or training experience
  • Ability and interest in data analysis (Excel)
  • Creative thinking
  • Interest in technology
  • Driving licence and transport

Required skills

  • Account Management
  • Budget Management
  • Driver
  • Presentation Skills
  • Retail

Reference: 34648863

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