My client's team of Account Managers handle the day to day support of the field Sales teams and Sales Director. As a Account Manager you will be dealing directly with our Sales team to enable them to operate more efficiently by aiding implementation of new initiatives throughout the business.
- To provide effective communication and handle day to day operational issues,
- Development of business relationships with accounts and field sales structure.
- Onboarding process
- Responsible for proactive follow up of any current or new initiatives.
- Maintain contact and agree actions with Regional Sales Directors.
- Understand and develop relationship with all head office members of staff.
- Maintain contact with Sales Directors to confirm any feedback and action plans.
- Full understanding of all key projects including delivery programme - providing feedback from proactive call out plans.
- Marketing and brand awareness, assist in implementation of any marketing campaigns and provide feedback.
- Adheres to all company policies and procedures as set by Company and National Sales Director.
- Work closely with product providers and maintain key contacts to assist in any problem solving.
- Acting in accordance with the requirements of the GDPR
- To deputise for other members of staff as required by the business
- Carry out any ad hoc duties as required by the role
- Engaging personality with the ability to build rapport quickly with customers
- Professional approach and able to influence at all levels
- Exceptional communication skills both verbal and written
- Excellent relationship building skills
- Confident telephone manner with good objection handling skills
- Self-motivated with a positive and "can-do" attitude
- The ability to work to challenging targets and deadlines and to maintain the quality of results whilst under pressure
- Able to work effectively on own initiative
- Advanced excel skills
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