Account Manager / Customer Services

Posted 22 February by H2O Recruitment Services Ltd
Easy Apply Ending soon

Register and upload your CV to apply with just one click

My client's team of Account Managers handle the day to day support of the field Sales teams and Sales Director. As a Account Manager you will be dealing directly with our Sales team to enable them to operate more efficiently by aiding implementation of new initiatives throughout the business.

Responsibilities

  • To provide effective communication and handle day to day operational issues,
  • Development of business relationships with accounts and field sales structure.
  • Onboarding process
  • Responsible for proactive follow up of any current or new initiatives.
  • Maintain contact and agree actions with Regional Sales Directors.
  • Understand and develop relationship with all head office members of staff.
  • Maintain contact with Sales Directors to confirm any feedback and action plans.
  • Full understanding of all key projects including delivery programme - providing feedback from proactive call out plans.
  • Marketing and brand awareness, assist in implementation of any marketing campaigns and provide feedback.
  • Adheres to all company policies and procedures as set by Company and National Sales Director.
  • Work closely with product providers and maintain key contacts to assist in any problem solving.
  • Acting in accordance with the requirements of the GDPR
  • To deputise for other members of staff as required by the business
  • Carry out any ad hoc duties as required by the role

Requirements

  • Engaging personality with the ability to build rapport quickly with customers
  • Professional approach and able to influence at all levels
  • Exceptional communication skills both verbal and written
  • Excellent relationship building skills
  • Confident telephone manner with good objection handling skills
  • Self-motivated with a positive and "can-do" attitude
  • The ability to work to challenging targets and deadlines and to maintain the quality of results whilst under pressure
  • Able to work effectively on own initiative
  • Advanced excel skills

Reference: 41336008

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job