Account Executive

Posted 15 April by Lawrence Dean Recruitment Ltd
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Immediate opportunity for a Customer focused Account Executive to join this highly reputable and well-established Stevenage based organisation initially on a fixed term contract until October 2019.  Working as part of a multi-functional and multi-channel team who provide excellent proactive and re-active customer service and telesales.

Account Executive – Job Overview

As an Account Executive your duties will include

  • Answering inbound customer service calls and emails, providing information and resolving queries where required
  • To generate, cleanse, and organise new sales lead information so that it is prepared for use for marketing purposes.
  • To manage lead conversions and compile reports, collating an up-to-date log of all relevant information regarding lead conversion totals
  • Attend external meetings and events as required.
  • Follow up of prospects, and ensure all relevant methods of communication are employed.
  • Monitor customer feedback
  • Join new customers through incomplete application processes
  • Making outbound calls to new customers, welcoming them to the company and signposting customer benefits
  • Actively promote the companies’ products and services

Account Executive – Required Skills and Experience

  • Telesales experience
  • Experience in a customer service, sales support or similar role
  • Very good communication skills – written and verbal
  • Good administration skills, working within timelines, with the ability to organise and prioritise own workload and work on own initiative
  • High level of accuracy for data entry and excellent attention to detail
  • Very good level of IT skills – Microsoft Office and experienced in database use

Account Executive – Benefits Offered

  • £20,500 per annum
  • 35 hour working week
  • Free Parking

Thank you for your application.

Please note Lawrence Dean Recruitment is acting as an employment agency & business.

Reference: 37758649

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