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Account Executive

Posted 20 April by Access Group Easy Apply Featured Ended
Account Executive
·Hoxton, North London (N1)
·From £22K per annum Regular salary reviews

Job Purpose: Join our client account management team for our revolutionary bar/restaurant booking and enquiry management software, Collins. You will be responsible for helping to on-board new clients, troubleshoot for clients, check in on usage of the system and help up-sell new products to current clients.
About the company:
DesignMyNight.com is one of the UKs Top 50 Startups and Guardian Small Business Award Winne. DesignMyNight is the ultimate nightlife discovery tool allowing users to discover and book into the best bars, pubs and clubs and buy tickets to the hottest events in the UK. DesignMyNight also offers two ground-breaking systems to the Industry; a booking & enquiry management software, Collins and a Ticketing software. You can be part of our young dynamic team, helping to grow something incredibly special at DesignMyNight Towers [Look out for the office dogs, office bar, regular press nights out, perkbox employee reward scheme, free fruit, tea and coffee and beer pong Friday's]. We work hard and play hard so if you like the idea of that keep reading…
Role specifics:
Responsible for perfect usage of our Collins software, troubleshooting for clients, on-boarding new clients and up-selling extra bolt-ons.
Other duties include:
·Liaising closely with the Sales team to ensure their clients are all in order
·Liaising with our Tech team on any bugs in the software or improvements
·Reporting to the Account Manager and Co-Founder on client progress
Skills/Qualifications:
·Bubbly, charismatic and great communicator - Essential
·Experience in handling customer complaints/customer care - Essential
·Technology savvy and capable - Essential
·Extreme attention to detail and a passion for maintaining standards and quality in work - Essential
·Strong planner and organiser - Essential
·Ability to develop strong business relationships - Essential
·Energy, charisma and fun attitude - Essential
·A university graduate with at least a 2:1 degree - Desirable

Reference: 34698310

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