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Account Executive

Posted 4 January by Jackie Kerr Recruitment Ltd Ended

Do you have experience in a B2B customer service environment? Have you worked towards sales targets before? Are you looking for a role with real progression opportunities?

Account Executive - £22,000 per annum + £2,000 objective related bonus

Our client based just outside of Basingstoke are a dynamic company who specialise in helping organisations improve their caller experience through bespoke on-hold audio and telephony solutions.

Job Purpose:

Proactively contact existing clients and develop business relationships to ensure that whilst all service levels are being met as well as any up sell or cross sell targets. Using facilities such as the company CRM, on line research, industry knowledge along with information gained directly from the customer, recommend ideas for making the clients audio messages stand out and add value to their business. Oversee the support and update process for the duration of the clients contract.

Main Duties:

  • Contact existing customer to encourage uptake of message changes in line with their contract
  • Proactive account management and introducing additional services (up sell and cross sell)
  • Identify and create opportunities for future business
  • Take ownership of customer issues and resolve them to the customers' satisfaction

Skills and Experience:

  • B2B customer service experience
  • experience with outbound calling and working to sales targets
  • Proactive approach to work and able to multitask
  • Full UK Driving Licence and own transport (due to office location)

Jackie Kerr Recruitment is an independent agency that has been established for 20 years.

We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirement’s to ensure that we place you in your ideal role.

We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press.

The portal enables you to update your information and CV at any time, so we always have your latest employment details on record.

So please visit our website and let us help you to find your dream job!

Required skills

  • Account Manager
  • Customer Service
  • Sales

Reference: 34134411

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