Account Executive / Customer Service Executive

Posted 13 August by J Mccreedy Recruitment

Please note: own transport is essential due to rural location of this client

Salary £22000pa + £2000 objective related bonus + uncapped commission + excellent company benefits

An exciting opportunity has arisen to join this exceptional organisation as part of their Customer Service team.

Primary Responsibilities

Contacts customers by telephone to encourage uptake of products and services with their contractual update schedules

Ongoing proactive account management of existing customers including the introduction of additional services - target driven

Ensure Customer Contact Strategy is followed and adhered to with every customer contact

Works to and achieves quarterly objectives in line with the Company’s performance management strategy

Dispatch of products and services to customers

Actively keeps abreast of customer activity to promote specific products and services

Takes ownership of customer issues and resolves them to the customers’ satisfaction

Demonstrates high activity on telephone based communication (both internal and external)

Ad-hoc projects as required by Head of Customer Service

Job Types: Full-time, Permanent

Required skills

  • Account Management
  • Business Development
  • Commission
  • Customer Service
  • Sales

Application questions

Do you have experience in a B2B sales or customer service environment?
Do you have your own transport (due to rural location of client)?

Reference: 35855230

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