Account Executive (commercial / major energy users)

Ref: 14361

Role: Account Executive (commercial/ major energy users)

Location: London (Hybrid ? 3 days in the office and 2 from home)

Salary: up to £36k DOE + excellent benefits

Summary:

An international energy consultancy providing energy and water services, are undergoing an expansion program, and are looking for a Account Executive to be part of service delivery team to our existing large and multi-site clients. The Account Executive would provide support services and ongoing care to existing large and multi-site clients, whilst supporting the Sales team. So, if you have at least 1 year experience working in energy or utilities, excellent communication skills and solid numeracy, apply for the Account Executive today!

Key Responsibilities:

• Providing excellent customer service by responding to customer enquiries such as billing, metering, change of tenancies, fixed price procurement, analysing results of tender, etc.
• Regularly communicating with other team members and departments to ensure maximum efficiency and optimal client experience.
• Maintaining and sustaining relationships with energy suppliers and attending meetings if required.

Skills and experience required:

• Minimum 2 years experience in the energy industry
• Experience in business-to-business customer service ? client focused
• Good numeric skills with an eye for detail and accuracy
• Excellent both written and verbal communication skills
• Strong MS Office skills, especially Excel
• Exceptional organisational skills
• Project management - desirable
• Track record of managing pricing cost components and pricing models ? desirable
• Problem solver, attentive to detail