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Account Director

Posted 6 March by Impiric Ltd Easy Apply Ended

Account Director

Nr Hook, Hampshire

c£50,000 + benefits

The company is an integrated, creative communications agency with design at its heart. As a successful, award winning agency they are passionate about providing excellent levels of service and pushing the boundaries creatively, to offer the best creative solutions to their clients no matter what the brief.

The Role
Working as part of the senior management team, this role is pivotal to the future growth of the agency and development of their existing client accounts. The Account Director is responsible for the development, profitability and growth across a range of clients and for developing and motivating an account management team, enabling them to deliver a consistently high level of service to their clients.

Day-to-Day Responsibilities
To oversee and lead the account management teams as they manage and grow existing client accounts
To create and develop commercial opportunities with existing clients, maximising account and revenue growth
To build a pipeline of future work and ensure that the company’s existing client revenue target is achieved
To input into the strategic direction of client accounts based on a strong understanding of their marketing and business objectives
To obtain client feedback and drive increases in client satisfaction and engagement
To manage tracking and reporting of performance to ensure team accountability and quality of service
To drive customer experience and achieve trusted advisor status with clients
To ensure the teams are continually developing their marketing expertise
To develop and retain high performing individuals and lead a high performing team
To contribute to the development of a culture that enjoys the challenge of meeting stretching financial and performance targets

Expertise
Significant experience in a senior management position
Strong marketing thinking and a comprehensive understanding of the communication disciplines
Exemplary client service skills with the ability to maintain and extend client relationships
Excellent time management, numeracy skills and attention to detail
Well-developed interpersonal skills and experience of interacting with senior stakeholders
Fluent, clear and articulate in verbal communication, with the ability to convey interest and enthusiasm when presenting
Assertive and able to take charge of a situation when appropriate, with the ability to lead, motivate and influence others
Proven leadership experience, effective team management skills and the ability to coach and mentor individuals

Personal Skills
With a positive approach and the ability to adapt to changes, you will work well within a dynamic team, meeting deadlines and exceeding customer expectations
A motivated, selfstarter with a strong work ethic who can proactively see projects through from start to finish
Have the ability to prioritise your own workload and multitask in a busy, pressurised environment whilst maintaining the highest level of attention to detail

Required skills

  • Management Skills
  • Project Management
  • Creative Solutions
  • Exceeding Customer Expectations
  • Influence Others

Reference: 34617689

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