Our client has a permanent vacancy for an Account Coordinator to make sure that clients and intermediary partners are happy. You will have direct contact with clients/intermediary partners and need to be able to work on your own initiative to ensure a smooth running of all accounts, impressing clients, partners and your peers. You’ll report to the Account Director and work with various departments within the organisation. You will directly support the account executives and account managers as part of a team of coordinators.
Much of the role is administrative however, as a part of the team you’ll be empowered to help shape the way that you work. You’ll be well-organised, thorough and methodical in your approach as well as being able to multi task. You’ll be comfortable working alone as well as working in a fast-paced team environment and not afraid to challenge the status quo, particularly if you can identify ways to do things better.
Ideally, you’ll have at least one year’s experience in an operations, administration or similar role and be educated to GCSE/’O’ Level standard. Ideally, you’ll have experience in dealing with customers/clients, be confident, articulate, self-motivated and enthusiastic and used to working in a high-pressure environment where accuracy is important and delivering excellent customer service is mandatory.
Working in a fast-paced client focused team it’s important to possess the following attributes:
Excellent written and verbal communication skills
Strong interpersonal skills with proven ability of communicating effectively with clients and colleagues of all levels
Excellent customer service ethic with commitment to exceed expectations at every opportunity
Proficient in the operation of IT solutions. To include: spreadsheets, word processing, CRM systems, project management tools, and related products.
A good standard of education is required.
Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.
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