Accommodation Manager - Plymouth

Posted 6 April by Ellis Knight Bespoke Recruitment Easy Apply

Do you have excellent client facing customer service skills?

Do you have an interest in working within student accommodation?

Are you seeking a full-time role on a permanent basis? You're in luck!

You will be managing one of CRM Students smaller sites based in Plymouth, this is an excellent opportunity if you are looking to step into a position that offers you ownership of your own accommodation site.

You will be working Monday to Friday, 9am - 5:30pm

You will be responsible for the following duties:

  • Ensure that all visitors and residents receive a warm, friendly and informative welcome
  • Management of Facilities and Health and Safety duties
  • You will be the first point of contact and will be responsible for ensuring that all enquiries are responded to promptly and efficiently
  • You will show new potential tenants around rooms with the aim to convert viewings into room bookings
  • Build strong working relationships and providing an excellent service
  • Ensure that any maintenance issues are address and rectified in a timely manner
  • Ensure that health and safety regulations are met
  • Undertake room inspections and report any issues
  • Use local knowledge to ensure that visitors and residents are aware of local amenities and attractions to maximise their stay
  • Ensure that budgets are met
  • Ensure that you are keeping informed of competitor's activities and remaining competitive with prices and service offerings

The skills/attributes that we are seeking are:

  • Excellent customer service skills
  • Experience of working within Student Accommodation - desirable
  • Experience working in a customer facing position
  • Facilities and Health and safety understanding
  • Strong communicator with the ability to build rapport with customers and visitors
  • Strong leadership and mentoring skills
  • Client focused approach
  • Good IT skills (Microsoft Office)
  • Highly organised and proactive approach

The first stage interviews will be held on 25th April

Reference: 34846395

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