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A&H Underwriter

Posted 13 February by RSA Ended
Job Description

We are currently recruiting for an Accident & Health Underwriter to sit in our Manchester Site as part of our Professional and Financial Risks team.

The role will involve underwriting and negotiating with our customers to win and retain profitable business across the UK and Northern Ireland. You will work as part of the team to meet a range of KPIs delivering underwriting decisions, applying sales and customer management techniques, working on innovative customer solutions and ensuring compliance with external and internal policy.

In addition to the above and where appropriate you will spend time supporting the Hub leadership team by underwriting complex cases, implementing operational plans, monitoring and reporting business performance, managing stakeholder relationships and guiding and developing the team. Roughly 75% of the work will be over the phone and 25% will be face to face with Brokers.


* Trading and negotiating on allocated cases or deals to deliver the best result for the business and our customers
* Delivering underwriting decisions, following agreed processes at the designated authority level in order to secure profitable business within the agreed risk appetite
* Providing technical support, direction, challenge, support, guidance and advice to Sales & Underwriting colleagues to deliver market-leading products, secure profitable business and develop the underwriting function in line with the global Underwriting strategy
* Detailed market mapping and management of own pipeline to help support and drive cross sell
* Contributing to technical audits and peer review processes as required to support and enable the maintenance of an effective control environment
* Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate
* Leading or playing a major role in the production of new customer solutions or reviews of existing solutions to ensure they are current, accurate and market leading
* Contributing to the wider development of effective business strategies, priorities and market propositions, drawing on own knowledge, understanding and interpretation of local markets, competitors and Accounts
* Managing customer and broker interactions either over the telephone or face to face in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction
* Providing expert advice, guidance and coaching to less qualified and/or experienced colleagues to address technical referrals and raise standards and expertise

The Individual

* Experience in underwriting A&H products is required
* Strong communication skills with an ability to nurture and develop relationships, both internally with stakeholders and externally with brokers
* Experience in working with New Business teams and underwriting New Business
* Experience of proposition development - ability to develop strategies in order to grow books of business
* Demonstration of high levels of self drive and motivation
* The ability to work to targets

About Us

RSA is one of the world's leading FTSE 100 general insurers with a proud heritage dating back over 300 years. We provide high quality, innovative insurance products and services for some 20 million customers in over 100 countries, setting new standards in the industry.

Why are we telling you all this? Well, we're an ambitious sort of company. And if you're an ambitious sort of person - with the drive to improve us as you improve yourself - we'll promise you all the resources and career opportunities you need.

Reference: 34465451

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