Are you a motivated and driven 3rd Line Technical Operations Engineer looking to join a business that is in the midst of huge success, continues with impressive growth, and in our most recent staff survey 99% of our staff said they were proud to work at Perfect Image?
If so, then we are looking for an experienced, enthusiastic 3rd Line Technical Operations Engineer to join us in providing exceptional levels of Technical Support to our large, diverse range of clients. Here at Perfect Image you will be invested in personally and professionally to ensure you are constantly improving your skill-set, are motivated and pushed daily and can see a 'career' as opposed to a 'job'.
This is a dynamic role; despite working in a team, you must be proactive and be able to work independently as required. Strong all-round Server and Networking experience will be vital, alongside proven root cause analysis proficiency. You will have experience of working in a 3rd Line Engineer role previously and be able to demonstrate strong time management capability, excellent levels of customer service and above the ability to respond to and resolve complex technical issues on both a proactive and reactive basis.
For the candidate who can demonstrate technical skills, excellent customer service and can ultimately demonstrate a willingness to learn, improve and develop we can offer a huge amount of personal investment in you and your skill-set alongside an opportunity to progress and grow within a successful, growing, market leading organisation.
Technical skills required:
- Virutalised Environments
- Hyper-V & VMWare
- AD & Group Policy
- RAID based systems including SANs and disk arrays
- Knowledge & Diagnosis of Protocols
- TCP/IP & SMTP
Please note - a full UK Driving Licence, and a willingness to go on to Client site if necessary is imperative.
- Sql Server
- Windows Server
- 3rd Line
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