3rd Line Support Engineer

Posted 11 February by Network IT
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3rd Line Support Engineer

3rd Line Support Engineer – My client is looking for a 3rd Line Support Engineer to join their customer support function.

The 3rd Line Support Engineer will be managing incidents elevated from the 2nd Line Support.

The 3rd Line Support Engineer will be highly experienced in providing this level of support across a wide selection of technologies.

The 3rd Line Support Engineer – will have the majority of the below skills:

Active Directory Group Policy

Exchange 2007 to 2017

Switching Routing across VLANS, firewalls VPNS and Cisco IOS.

Citrix XenApp – Netscaler

Windows Server 2008 – 2016

System Imaging

The Encryption of Anti-Virus software such as Windows Deployment Centre – Norton – Sophos – Bitlocker.

Any experience of SQL queries would be beneficial.

The 3rd Line Support Engineer role will be for an initial period of 3 months.

Reference: 37254892

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