3rd Line Infrastructure Support Engineer

Posted 17 July by Applause IT Easy Apply

3rd Line IT Support Engineer - Windows

Location: Todmorden

6 month contract

Rate : £32 - £38 p/h

Responsibilities shall include

Telephone, face to face or email IT Support and Management of the IT Infrastructure across 20 sites.

Support of the following:




Desktops / Laptops / Tablets

Mobile and Fixed Telephony

Network Security

Implementation of new technology - e.g. New Helpdesk solutions such as SCSM and Security Solutions e.g. Trend Micro

Support Virtual Servers - Hyper-V / VMWare

Strategic - investment of new technology where you think necessary


  • ITIL Qualifications
  • Degree in a Computer Related Subject
  • Microsoft or Cisco Certifications

Essential Skills:

  • Strong Microsoft experience - including Windows 2008 and Active Directory
  • Windows Server 2008 - Group Policy
  • TCP / IP, DNS, WINS and DHCP
  • SQL Scripting experience
  • Microsoft System Centre Service Management (SCSM)
  • Windows Deployment
  • Remote Access Support using Citrix SSL VPN
  • Citirx Xen Technologie
  • Hyper-V and VMWare knowledge

Beneficial Skills:

  • Lotus Notes Administration / Development
  • Sharepoint Development
  • Tivoli Storage Manager
  • Power Shell Scripting
  • Trend Micro
  • VoIP
  • CAD Software Support experience

You can expect to travel across Europe from time to time. The business is also operating 24 x 7 and therefore you may be required to work outside of business hours.

The role is based in Todmorden and is commutable from the surrounding areas including Burnley, Huddersfield, Halifax, Rochdale, Bury, Blackburn and the West Yorkshire border.

Send your CV in, to Dan Rodrigues - or call me on for further information.

#CallDan #GetInvolved #ITSupport #3rdLineSupport #Infrastructure #Microsoft #WindowsSupport

Required skills

  • VMware
  • TSM
  • citrix
  • XenDesktop. Hyper-V
  • backup storage

Reference: 35647278

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