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3rd Line Infrastructure Support Engineer - Surrey, Addlestone

3rd Line Infrastructure Support Engineer - Surrey, Addlestone

Posted 12 March by Krome Technologies Easy Apply Ended

The Company:

Krome Technologies is a young and dynamic IT consultancy providing end-to-end IT solutions and support across a variety of industry marketplaces. Our core focus is assisting our clients with achieving their business goals with the application of pertinent technology solutions.

We work with our clients as a trusted business partner, advising on how with appropriate technology advancements we can help achieve their current and projected business demands.

The Role:

Due to growth within the business, a role has emerged for a 3rd Line Infrastructure Support Engineer to join the technical team.

The right candidate will have an existing track record working within a similar role with a Services Provider / MSP background and a natural technical ability and flair for troubleshooting.

The 3rd Line Infrastructure Support Engineer will be able to demonstrate their technical and troubleshooting ability across some of the following technology: Networking, Palo Alto Firewalls, Servers, Active Directory, Exchange, VMware, vSphere, Hyper-V, SAN, Veeam, Citrix, SQL Server.

This role is based at our offices in Addlestone (KT15), working remotely to diagnose and solve technical problems.

Essential requirements:

• At least 1 year experience in a generalist 3rd Line Technical Support role

• Good technical knowledge of some of the following technology: Networking, Firewalls, Servers, Active Directory, Exchange, VMware, vSphere, Hyper-V, SAN, Veeam, Citrix, SQL Server

• Great communication skills (in person and via telephone), excellent written and spoken English is essential

• Close proximity and travelling into the Addlestone office is preferable, so a local postcode would be ideal, but not essential.

All technical staff are given a thorough aptitude and technical test during interviews, so please be aware that this is part of the company’s common employment practice.

• The role is 8.30am - 6.00pm Monday to Friday.

• On call Support Assistance by Rota

Required skills

  • Active Directory
  • Exchange
  • Network Infrastructure
  • Servers
  • VMware

Reference: 34286750

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