2nd Line Support Outsource Engineer

Do you want the benefits of working for an IT Service Provider whilst receiving benefits for an end user too?

Working with the latest and greatest technologies but engaged directly with the customers onsite.

The best bit?

You will rotate customer sites across the local area every 2 months. So, you’ll immerse yourself in great technology and won’t feel stagnated with working with the same company.

2nd Line Support Engineer

Client-site & office-based role

Office based in Fareham

£30k - £35k basic + company car

Your Challenge

You will be the dedicated support engineer to a variety of clients, all in a range of exciting and different industries. You will know the ins and outs of your client/stakeholder and their needs.

You will be responsible for providing 2nd line support and project delivery for a number of clients, located across client sites across Southampton to Chichester.

To keep things fresh, you would spend a couple of months at one client site before moving to a new client site. You will constantly be working with a range of technologies and stakeholders.

The Business:

Working for a well established and growing Managed Service provider, you will get the benefits of working for an MSP including working with the latest technology, career progression and training, whilst working for end-users.

A truly great company and opportunity for someone looking for that next step in the career. The future career progression opportunities are endless, and having this role on your CV will give you the best of both worlds!

About You:

First and foremost, you should be an experienced 2nd line engineer. Outsource/field background is desired but not essential.

You should have experience supporting the following technologies:

Experience with all Microsoft Technologies - Office 365, Azure, Windows 7-10, Server 2012-2019, AD, Exchange, Hyper V, SQL Server

Experience with VoIP telephony, both hosted and on premise

Networking

Previous experience of working in an MSP environment is advantageous.