2nd Line Support Engineer

Posted 21 February by Network IT
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£30,000 - £38,000

West Midlands

An opportunity has arisen for a 2nd Line Support Engineer to work with one of largest metals service centres in the world.

The 2nd Line Support Engineer will provide excellent customer service to end-users by delivering practical solutions to a wide range of applications/technology problems and issues.

As the 2nd Line Support Engineer you will be responsible for:

- Determining the severity of a problem and ensuring response time is minimal

- Providing practical solutions to a wide range of applications/technology problems/issues

- Identifying, troubleshooting, researching and resolving basic technical problems

Essential experience for the successful 2nd Line Engineer:

- Extensive knowledge of Citrix

- A good understanding of DNS and DHCP

- Microsoft Exchange/Outlook, MS Office

- Excellent communication skills

The successful 2nd Line Engineer will be offered a salary between £30,000 - £38,000, with exceptional training and development opportunities.

If the role is of interested or you wish to obtain more information, please APPLY or get in contact on

Reference: 40011882

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