2nd Line Support Engineer

Posted 4 days ago by Premier IT
Easy Apply

A market leading client of mine is looking for a 2nd Line Support Engineer to join their team on a permanent basis in Warrington.

Main Responsibilities Required of the 2nd Line Support Engineer:

  • Provide 2nd line level remote and onsite support to end users from junior to senior levels
  • Install, remove and troubleshoot approved customer software on client computers
  • Anti-virus monitoring, maintenance and resolve infection outbreaks
  • Monitor and maintain servers – (e.g. security, disk space, encryption)
  • Administer Active Directory and group policies
  • Troubleshoot and resolve server and network issues
  • Manage and maintain WSUS and similar technologies
  • Assist with projects, including server installs, network upgrades, WiFi setups and 365 migrations
  • Support remote workers and assist with any connectivity problems quickly
  • Liaise with 3rd parties where manufacture and vendor support as required

Key Skills Required of the 2nd Line Support Engineer:

  • Microsoft Servers - all version from 2003 onwards (including Small Business Server)
  • Microsoft Exchange 
  • Microsoft 365 and the 365 portal admin
  • DNS Management (LAN and ISP)
  • Microsoft PowerShell
  • Microsoft WSUS
  • Virtual technologies (VMWare / HyperV)
  • HP/Dell server hardware
  • Routers / Firewalls (Draytek, Sonicwall)
  • Network switches - installation and ongoing administration (PoE, VLAN etc)
  • Symantec Cloud anti-virus/anti-spam – monitoring and maintenance

The successful 2nd Line Support Engineer will be paid up to £25,000.

If interested, please apply immediately. We also offer up to £500 for successful referrals.

Reference: 37028809

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