Our client is looking for a successful and dynamic 2nd line support engineer to join their diverse team of support engineers. A successful 2nd line support engineer will be able to adapt to a fast paced and busy environment.
As a 2nd line support engineer you will be assisting 6000+ users via phone calls, emails and in person in order to accurately and actively solve their issues. The perfect 2nd line support technician must realise the importance of immaculate customer service and be able to work with multiple deadlines.
Experience and skills required:
- A minimum of 4 years' experience in an It support position.
- Experience with Mac troubleshooting
- Experience in 1st line support
If you are interested in this 2nd line support engineer position that offers a great front-line experience which will allow you to improve yourself and excel within the support engineering business then please send a copy of your latest CV
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