2nd Line Support Engineer - London - £38,000

Posted 9 March by Just IT Recruitment Easy Apply
Are you an enthusiastic IT engineer with at least 5 years' experience, looking for a step in your career?

Are you keen to join a dynamic and friendly Managed Service Provider in Borough? Our growing client is looking for an experienced engineer to join their team who is coming from a Managed Service Provider background.

About the company
Since established in 1983 the company have been committed to delivering an exceptional customer service experience by excelling in rapid response and assuring business continuity.
Throughout the years, they have managed to sustain a loyal customer base using their winning formula of excellent service at a fair price. They are proud to have acquired most of their business through customer referrals.

You will join their highly experienced and dynamic support team providing exceptional customer service and high quality technical assistance. Main responsibilities will involve remote or on-site support for desktop and network infrastructure.

About you:
You will need to be a strong 2nd Line Engineer keen to work in a business where technology means everything. You will need to be assertive, bright and passionate about IT. Having the ability to learn new technologies and work within a challenging and exciting environment is key. As well as excelling in customer service, you will be technical and keen to stretch your skills

Attributes required:

·Windows 7,8.1,10 desktop environment
·Microsoft Office 2010/2013/2016
·Office 365
·Microsoft Exchange 2010/2013 management
·Microsoft Server 2008R2/ 2012R2
·Networking - WAN/LAN troubleshooting

About the role
·Escalating to 3rd line support
·Assisting the service desk
·Performing daily maintenance tasks and checks

The benefits
This fantastic opportunity is offering a salary of up to £40K plus benefits such as paid overtime, discretionary bonus, up to 25 days holidays (plus bank holidays) and personal development opportunities.

To apply
Please submit your CV now to , or give Richa a call on to discuss whether this position is the right one for you.

Reference: 34650598

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