2nd Line Support Engineer - ITIL knowledge and SCCM - Hybrid

Posted 2 days ago by Global Technology Solutions Ltd
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GTS's contract IT Jobs UK for a 2nd Line Support Engineer - Remote - Ideally the candidate will be with commutable distance from Malvern, Worcestershire.

3 months fixed term contract.

2nd Line Support Engineer - ITIL knowledge and SCCM exp

A SNAPSHOT OF WHAT YOU WILL BE DOING:
Provide project support with Lan Assessments
Network devices
Floor plans
Reporting

IDEALLY, WE ARE LOOKING FOR THE BELOW KEY SKILLS, EXPERIENCE, AND ATTRIBUTES:
Firstly, the ideal candidate will be familiar with SCCM and used to troubleshooting when performing such a task. This candidate will also have excellent communication skills with end-users and the aptitude to provide excellent customer service. They will also have the ability to manage their own time and to work out of standard working hours due to the location of some of the users.

This opportunity requires 2-3 years of experience within a second-line technical product or service-focused support role. Furthermore, the ability to problem solve within a technical environment, with excellent time-management skills. We also require you to have a flexible and resilient attitude towards the role, as well as excellent spoken and written English. Additionally, it is an advantage to have SCCM familiarity.

Qualifications required:
ITIL Foundation
CompTIA A+
Microsoft Accreditation

If you are interested in one of our IT contract jobs UK but have questions about this role, contact GTS.

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Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.

Reference: 47700350

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