2nd Line Support Engineer + Projects for an MSP

Posted 9 November by Operations Resources

2nd Line Support Engineer + Projects for a MSP

IT Consultant - MSP (Microsoft Service Partner)

Looking for an experienced 2nd Line (or above) Support person with ideally experience supporting SME's (Small Medium Enterprises) IT Systems, to work for a MSP in Croydon, managing 2nd Line Support issues, advising clients on improvements, and delivering technical installations and upgrade projects on client sites (Software, Hardware and Infrastructure).

Applicants must be confident supporting:

  • Microsoft Windows Server
  • Microsoft Windows Desktop Operating Systems (Windows 10 & 11)
  • Active Directory
  • Office 365
  • Network Infrastructure (DNS/DHCP)

As client visits will play a regular part of this role, a full UK driving licence is required (company car or pool car can be provided).

Applicants with Microsoft accreditations / certified training preferred, the employer will support MS-100 / Microsoft 365 Certified: Enterprise Administrator Expert certification and offer excellent ongoing training.

Salary is negotiable, it's likely to be around £28500 + package.

Office is based just off of the Purley Way in Croydon, with some flexible WFH available and Field / Site based travel required.

Required skills

  • Technical Support
  • Desktop Application Support
  • IT Support
  • 2nd Line Support
  • IT Technician

Application questions

Do you live within a 45 min drive of Croydon?
Do you have at least 1 years experience in an IT Support role?

Reference: 51591969

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