2nd Line Support Analyst - Essex - £40,000 - Insurance Exp Req

Posted 8 August by Circle Recruitment Easy Apply

2nd Line Support Analyst - Essex - £40,000 + Benefits - Insurance Exp Required

My Insurance client based in Wickford, Essex are looking for an experienced Support Analyst to join their growing support and development team. You must have insurance experience for this position as they are engaging in a new phase of business both domestically and internationally. You will be joining an established team of support analysts and developers to provide 2nd line support dealing with Customer issues.

As a 2nd Line Support Analyst will be expected to analyse issues and identify RCA solutions wherever appropriate. In addition to this, you will be assisting the Support Manager in ensuring client needs are resolved professionally within agreed times.

Essential Skills

  • Previous experience and knowledge of the insurance industry is a must for this position
  • Ability to write and execute SQL Server scripts.
  • Knowledge of Server and desktop hardware plus storage concepts.
  • 2nd Line Support Experience is a necessity and you should be able to support to both in-house and external clients.

The package

The starting salary for this position is between £35,000 - 40,000 + Pension + 24 Days Holiday + Medical Insurance + Life Assurance and more. If you are interested please reply with your CV NOW to Michael . Sullivan @ circlerecruitment.com or call me on /

The Company

My client provide award-winning software solutions to the Insurance Sector. They are highly regarded within the industry with many different types of companies using their software. They are based in both London and Essex and they are currently undertaking a new phase of growth With new business ventures in Canada, Singapore and the Caribbean.

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Reference: 35827128

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