2nd Line Software Analyst

Posted 3 days ago by Understanding Recruitment Easy Apply Featured

2nd Line Software Analyst

An exciting opportunity has arisen for a 2nd line Software Analyst to join and exciting and dynamic team based in Chelmsford, Essex. As the successful 2nd Line Software Analyst you will be supporting a bespoke application that runs in the education sector.

As a key 2nd Line Software Analyst, you will be responsible for supporting and guiding all 2nd line issues within a Microsoft environment. As the 2nd Line Software Analyst, you should be confident responding to queries whilst boasting knowledge and passion.

Key skills needed for the 2nd Line Software Analyst:

  • Commercial experience supporting Microsoft Office Applications
  • Confidently troubleshoot and resolve queries
  • Excellent communication skills
  • Experience supporting users on 1st and 2nd line issues
  • A keenness to learn new skills and progress your career
  • Background working in the education sector, or customer support

This is a great opportunity for a knowledgeable and passionate 2nd line software analyst supporting to join a hugely successful organisation. It is a fantastic platform for the correct person.

2nd Line Software Analyst - Helpdesk, 2nd line, Microsoft, Support, education, customer support

Salary: Up to £22,000 + benefits
Location: Chelmsford, Essex

Please apply immediately for consideration!
Understanding Recruitment is acting as an agency on behalf of this vacancy.

Required skills

  • Helpdesk
  • customer support
  • Microsoft
  • education
  • 2nd line
  • Support
  • 2nd Line Software Analyst

Reference: 34853383

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