2nd Line Service Desk Analyst, London, £35k

Posted 6 days ago by Langley James
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2nd Line Service Desk Analyst, London, £35k

2nd Line Service Desk Analyst, paying up to £35k is required by a leading environmental consultancy companies to support a user base of over 1000 across 30 offices in EMEA with the prospect of visiting these offices. You will be joining a dynamic team of 7 pro active support analysts and be given every opportunity to develop your skill set.

The Service Desk Analyst will operate from the London Office as well as offering high quality Support at 2nd Line level, you will be encouraged to contribute to service improvement ideas as well as identifying training requirements for end users and developing the subsequent training material.

Skills and experience required:
Windows 7 / 8
Active Directory
Symantec Endpoint Protection
Cisco VPN

Supporting internal clients in the UK and abroad, the main focus of the role will be on dealing with people in a personable and comprehensive manner and the interpersonal skills are as important as the technical skills and experience. If you love helping people, this is the role for you!

In return, the Company will offer an excellent salary of up to £35k and in addition you will be encouraged to learn new skills and develop your career. This exciting and varied role is a fantastic opportunity to join a ground breaking, innovative Company who use the latest technology.

Required skills

  • Active Directory
  • SCCM
  • TCP/IP
  • Office 365
  • Symantec

Reference: 38893617

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