2nd Line Support Engineer - PC London, WC1N
Established for over 20 years, BVR has been providing top quality maintenance and support in central London.
We specialise in installing network solutions and providing after-sale support for IT infrastructure.
An opportunity has now arisen for a 2nd Line Support Engineer to join their team. This is a demanding but rewarding role for a self-starter with solid 2nd line experience ready to take their next step in IT support. The successful candidate will benefit from ongoing training and the possibility of career progression. As a 2nd Line Support Engineer, you will be responsible for providing network support to SME clients. Joining a friendly team in a busy and face-paced environment, you act as the first point of contact for clients.
To be considered for this position, you must have:
Understanding of TCP/IP protocols, Routers, Switches etc
A knowledge of Microsoft Server administration (Active Directory)
Fault Finding Skills on Windows 7 and Window 10 operating systems
Knowledge of both server and desktop hardware
Excellent Interpersonal skills
As a customer facing Support Engineer, you must have strong communication skills and the ability to prioritise your workload.
- Operating Systems
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