25 Customer Service Advisors - Temporary to Permanent - Immediate Start

Posted 10 October by Hollyfield Personnel

Our very successful and growing client based in Kenilworth are currently looking for 25 Inbound Customer Service Advisors to join their team immediately on a temporary to permanent basis.

These roles offer fantastic benefits with salary progression!


Duties Include:

  • Taking inbound calls from customers regarding queries and complaints
  • Making outbound calls to customers to ensure customer satisfaction
  • Liaising with internal departments
  • Responding to customer cancellations
  • Providing a constant good level of customer service within a timely manner

Skills:

  • Excellent communication skills both written and verbal
  • Ability to work in a fast paced environment
  • To be able to work well within a team and individually
  • Experience of working within customer service
  • Must have your own transport due to the location of the client

Salary:

£7.20 - £7.50 (minimum wage age reflected) for first 8 weeks then £17,000 per annum when permanent!

After 1 year your salary will increase to £18,000

After 2 years your salary will increase to £19,000

Hours:

Monday - Friday 37.5 Hours per week

Half an hour lunch everyday

Between the hours of 8:00am and 8:00pm - working hours can be flexible to suit you!

Must be able to work 1 in 3 Saturdays. If you work a Saturday you will only work 4 days in the week.

Benefits:

  • Free car parking on site
  • Ongoing training and career development
  • Free breakfasts!
  • Childcare vouchers
  • Discounted high street vouchers
  • All bank holidays you have off
  • Enhancing your customer service skills and knowledge

**Please note: Due to the high volume of applications we receive, if you haven't had a response within 1 week of making your application then please assume that, on this occasion, you've been unsuccessful**

Reference: 33290039

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