Our client is looking for an ambitious 2/3rd Line IT Support Technician to join their expanding team and help manage the internal support desk.
The IT Support Technician will be required to work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, in person and self-service. The role is office based, with client site visits expected periodically.
Excellent knowledge of Office 365 (Google Suite experience also ideal)
Advanced knowledge and experience with Active Directory, Exchange, Microsoft Terminal Services, Microsoft Server 2012/2016, HyperV, VMWare
Familiar with Microsoft Azure, AWS and Virtual Servers
Experience with SharePoint, Dropbox, One Drive and similar cloud storage services
Understanding of WAN & LAN networking concepts including: TCP/IP, DHCP, WINS, DNS
A flexible and adaptable approach to working
Networking Experience (routers, switches, firewalls)
Understanding of Group Policy and File Permissions
MAC OSX and Windows 7/8/10 Platform troubleshooting
We require you to have:
- At least 1-year experience in a Help Desk role
- Excellent communication and organisation skills
- Ability to work well under pressure
- Confidence and the ability to present live demo's
- Task management skills
- Efficient Time Management Skills
Demon Recruitment confirms its commitment to equality of opportunity in all areas of its work. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
If you haven't heard within 14 days you have been unsuccessful but please do keep looking at Luxe Personnel vacancies online.
Job Type: Full-time
Salary: £23,000.00 to £28,000.00 /year
- Microsoft Office
- Windows Azure
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