1st Line Support / IT Technician

Posted 5 April by Just I.T Training Easy Apply

Are you enthusiastic, with strong communication skills and a love of IT?

We are urgently looking for entry-level 1st Line Support Technicians to fill roles at a leading IT support company in London.

Our client is a well-known IT support provider looking for enthusiastic candidates to join in their already established team. The right applicant will be given full training to enable them to grow and thrive in this role.

This is the perfect opportunity to kick-start your IT career with an expert team behind you.

ABOUT THE ROLE
Based at the company’s London office, you’ll be responsible for providing 1st line support to all users.
• Troubleshooting a variety of hardware and software.
• Logging and managing requests.
• Performing repairs, upgrades, installations and other routine tasks.
• Being the first point of contact for customers, logging and resolving calls using the set procedures.
• Escalating issues as and when necessary.

ABOUT YOU
You’ll be an enthusiastic problem solver with a strong passion for IT. As this role involves interacting with users directly, strong communication skills are essential. This position is perfect for a recent graduate with a desire to become an integral part of a support team, or an IT enthusiast looking for experience in an entry level role.

THE REWARDS
You’ll earn a competitive salary (£18-28k dependant on experience) and take advantage of a range of great benefits such as company events, pension scheme and 25 days holiday.
The right candidate could go far in this role, so apply today for your chance to be the next member of this wonderful team.

Please submit your CV now to apply for this role.

Please note that we are unable to personally respond to each application, so if you are unsuitable for this specific opportunity we may contact you about other IT opportunities which match your CV.

Required skills

  • Network Infrastructure
  • Technical Support
  • Troubleshooting
  • Upgrades
  • 1st Line

Reference: 34831482

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