1st Line Support IT Helpdesk Engineer

Posted 6 April by Isca Recruitment Ltd Easy Apply

We are currently looking for a 1st Line Support IT Helpdesk Engineer to join our client in their Taunton office (but covering all of our offices from Weston to Weymouth). Working on the Helpdesk you will be the first point of contact for all staff & clients needing IT support. Your role will be to resolve or refer jobs to your colleagues & clients to ensure IT systems are working effectively.

Ideally (although not essential), the successful candidate will have the following experience, skills and attributes:

  • Excellent customer service approach
  • Excellent communication skills and ability to explain IT issues with non IT staff
  • Previous IT work experience (ideally at least 1 year), qualification or very keen interest in IT
  • Ability to work efficiently and effectively
  • Ability to remain calm under pressure and meet scheduled work deadlines
  • A desire to further your career in IT

In return we offer a fantastic place to work in the South West with a competitive and flexible benefits package. Salary is negotiable based on skills, qualifications and experience.

This is an urgent requirement so please don’t delay in applying today.

Isca Recruitment Ltd provides services as an agency and an employment business.

Isca Recruitment is an Exeter based boutique recruitment consultancy making the perfect match between client and candidate. Specialists in office support, accountancy and finance across the South West.

Due to the high volume of applications, if you haven’t heard from us within 2 weeks please assume your application has been unsuccessful.

Reference: 34844527

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