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1st Line Support Engineer - West Bridgford - £18k to £20k

1st Line Support Engineer - West Bridgford - £18k to £20k

Posted 19 January by Penguin Recruitment Ltd
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1st Line Support Engineer - West Bridgford - £18k to £20k

Here we have a great opportunity for a Entry-Level or Graduate IT Support Engineer to join our client's current service desk team as a 1st Line Support Engineer. Our client is a rapidly growing IT organisation with a strong business presence in Corporate, Manufacturing and Education Sectors and has swelled to a headcount of 600 in just 8 years of operation.

As a 1st Line Support Engineer you will be providing telephone and web-based support to their prestigious client base supporting Server, Storage, Cloud and Virtualisation Technologies. As the 1st Line Support Engineer you will be providing support on a ticketing based system with roles being escalated as required as well managing and logging faults and creating reports.

To be considered applicants will require the following experience:

* Strong academic background to A-Level or Degree-Level within an IT or Computing based subject
* Knowledge on Exchange server, Active Directory and Windows' Software Suite
* Experience and/or knowledge of Server, Storage and Cloud Technologies
* To be customer service orientated with a great telephone manner

Interviews are taking place immediately with a ASAP start date, therefore to be considered please send an up to date CV to or call Nav Shoker on .

Reference: 39766986

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